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Committing To Irate Customers: What You Need To Understand About Them

Committing To Irate Customers: What You Need To Understand About Them

People have become increasingly impatient and angry. Perhaps it’s because we live in such a fast-paced environment where food can be eaten out of boxes, communicating is easy, bills are paid online, and the Internet is there as our personal assistant. We don’t only demand efficiency, we expect it. It is no wonder that people who work directly with customers such as call center agents...

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Top 10 Jobs For The Future

Top 10 Jobs For The Future

The world’s marketplace has dramatically transformed from what it was just a few decades ago. Finding employment that can remain profitable and sustainable now and in the future has become a great challenge. This challenge is common among many young individuals trying to decide which career path to take for future financial success. I have therefore compiled a list of 10 fields that have great...

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Why Sales Coaching Is Important For Business Growth

Why Sales Coaching Is Important For Business Growth

For a person to fulfil their potential in any field, from sport to music, they must receive coaching. The same applies to sales professionals, yet there is currently less sales coaching  taking place than you might expect in the sector. In fact, a Salesforce survey revealed that more than half of sales managers are “too busy” to coach or develop their teams. This is having...

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Shade Sails: Affordable Yet Very Useful

Shade Sails: Affordable Yet Very Useful

Having a comfortable and shaded area in your garden and other outdoor space is easy as long as you have a shade sail available to be installed. Shade sails are very effective weather cover to protect people from the harmful rays of the sun and from the rain. People who have this installed in their outdoor area will always have a place to stay for...

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Office Space Planning: How To Achieve The Balance Between Collaborative and Private Spaces

Office Space Planning: How To Achieve The Balance Between Collaborative and Private Spaces

One of the single biggest changes in office space planning over the last 30 years has been the shift away from rigid structures or cubicle offices, towards the modern day open plan office. Yet, despite being hailed as the future of the workplace and promoted a way to improve collaboration, many now consider the experiment to be a failure. Common criticisms of the open plan...

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Motivate Your Team With Video Zen Boosters

Motivate Your Team With Video Zen Boosters

If your team needs a booster right now, then a video motivation can be a rocking idea. Companies boost morale of employees with gifts or promotion. A bonus definitely means something but to motivate an employee for the company requires the video trick. How about preparing a video zen booster that can be starkly different from the normal rat race? We offer some inspirational ideas...

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The WiFi Strategy

The WiFi Strategy

People today are used to being connected to the internet at all points of time. While this may have seemed almost impossible a few years ago, with the new age of Smartphone technology, the internet is at our fingertips at every moment of the day. This radical change that has led to the increased demand for internet connectivity. Most small businesses have learnt to capitalize...

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5 Tips To Save Space In Your Office

5 Tips To Save Space In Your Office

An office is defined as any place, premises for some work, from this perspective as entrepreneurs, we must provide the best conditions of care and organization in our company must begin to project ourselves into the future and know that we’ll start in the garage at home but later you can be in a wide office a prestigious sector. Regardless space, we teach you to...

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The Millennial Generation and New Working Models

The Millennial Generation and New Working Models

Millennials, also known as Generation Y (born between early 80s and mid-90s), are revolutionizing the world and increasingly are gaining more weight in the business world. This is a generation of young highly educated and skilled, with an optimistic vision of the future that will motivate new challenges. That is why working patterns and organizational culture of companies is changing gradually to give rise to...

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Dark chalkboard with a Strategy diagram illustration.

The Importance Of Strategic Planning

In today’s globalized world, companies have to maximize all available resources to achieve continuity in the market, and a faster way to do that is by strategically planning their operations and objectives. A strategic plan provides managers and employees a vision of what their company can achieve in the future, and also contributes a sense of belonging in the organization resulting in active participation, collaboration...

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What Are The Benefits Of eDiscovery In Office 365 For Your Organization?

What Are The Benefits Of eDiscovery In Office 365 For Your Organization?

Your organization is large volume of data as electronic documents and files and email messages, which are extremely valuable. You also have vast amounts of webpages and social data to take care of. There are major legal and compliance requirements with respect to the preservation, search and production of this data. You will have to search and export the content in a format that can...

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Turning A Good Customer Service Team Into A Great One

Turning A Good Customer Service Team Into A Great One

Regardless of their size or stability, businesses depend on their customers. If there are no customers there will be no business. Customers on the other hand have choices–in the online world, their choices are practically endless–and if businesses want them to stick, they have to provide what customers are looking for. But what customers are looking for? Obviously they are looking for best quality service/product...

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